MrGreen.com Overview
The casino was established in 2008 and runs on a multi-software platform, offering games from a wide number of suppliers. The company is operated by MrGreen.com Ltd. And is under the jurisdiction of the Gambling Commission and Malta Gaming Authority. Having grown massively in the market, including a new and exciting sports book offering. It was named Casino Operator of the Year in 2013 at the annual Internet Gaming Awards. And prides itself on giving you the best experience possible.
Security and Regulation
The site has been around since 2008 and has won numerous awards and obviously holds the best licenses and certifications. This casino is licensed and regulated by the UK Gambling Commission as well as the Malta Gaming Authority. Further to this, it also uses various security measures to ensure your complete safety online. This consists of a 128-bit SSL encryption to make sure that your personal information is held safely.
It also has ensured that its Random Number Generator is regularly tested and is certified by TST (Technical Systems Testing). So, you can rest assured that it is completely fair. All the games provided by the casino are tested and certified by eCOGRA. So, you can be sure that when you play at MrGreen.com. You are playing on a game that has been ruled by a third party as completely fair. Mr. Green, unfortunately, doesn’t post its RTP. But because it is strictly regulated this shouldn’t actually cause a problem. However, this means it isn’t as transparent as some other casinos around.
Customer Support
MrGreen.com prides itself on the quality of its customer service and always strives to provide the best. It is lauded by players for being friendly, helpful, professional and quick. Like most other casinos. Its customer support can be accessed all day every day through email, telephone and live chat. It is always available, in many different languages, even on any public holiday. This gives you great peace of mind that there is always someone you can talk to if an issue arises.
Obviously, live chat and telephone are the quickest methods. However, email is another great option as they are normally responded to with 24 hours and you can get responses in as quick as just 2 hours. Which is mega fast for an email service. The FAQ is a great help should you need it. It offers answers to various question such as banking queries, technical issues and withdrawal and depositing questions. I would recommend you check this out before you go to customer support because chances are. You’ll find your answers there.
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They are scammers. When you want to withdraw they block your account. I was going to the livechat and they say i have more accounts. I have only 1 account so they are scammers
This is a SCAM. do not trust them.
When you start playing, they will first take your money from the deposit not from your bonus like other big casinos, so you are losing no matter what, be careful, I don’t recommend
Best on line casino ever. The games are super fun, I have won big and the payouts are super fast. It is a casino…I have lost BIG too. I recently lose way more than I win, but I know winning is very possible, I have won. I know they pay, and they pay fast. It is so much fun to be able to play on my phone or my desk top, whenever I feel like it
Ive won 2 times and cashed out my sweeps both times back when yhe game was out on Facebook i love this game its fun and beneficial
It is a great play site. I enjoy it very much. They pay out quickly and I’ve always had a great experience.
Its fun and you really do win cash!!!!
Excellent Casino and customer services.Places customers well-being before profits and has correct measures in place to protect the vulnerable. When a casino puts individual well-being before profit this is an excellent indication they are trustworthy.
It’s pleasurable in addition to you absolutely do win funds!!!!
Unquestionably one of the best internet casinos within the market. In addition rapidly confirmation, superior service along with easy distance themself service.
Excellent Gambling house in addition to client services.Places clients well-being before gains and possesses correct procedures in position to shield a vulnerable. If a gambling house leaves person well-being before income this is an excellent sign they’re trustworthy.
Excellent spot to succeed the Real cash. Love it
Stay away from this website. Criminals. Take your money to any other casino.
This casino has no plan on rewarding there members over 8 months ago they said they will roll our a new loyalty program for their players and all playing in the interim would have been considered to compensate and reward them.
Best Casino ever. I love the Games and the Service.
I have submitted all of my identification like requested several times. It is over a month and I still have not received any of my winnings. I even received confirmation that they would be processed this week. When I went on live chat to ask what the delay was I was told my winning were being held again. I feel frustrated and disappointed as of today I the impression I have is that this is just a scam. Hoping I’m wrong as it was fun to think I won something, I shouldn’t be gambling anyway.
No customer service at all. This casino has the worst customer service. They don’t respond to emails or address issues with withdrawals. I have been waiting for a withdrawal for over 30 days and now they wont respond to me.
Rubbish payouts..4 days to receive your withdrawal..don’t bother… treat yourself with the money you save by not giving it
Doesn’t even deserve 1 star. This casino is an absolute scam. Win ratio is the lowest out of all online casinos. They need to be shutdown. Do not trust them, stay well away!