VegasCasinoOnline.eu is an online casino with the goal of giving players around the world a gaming experience straight out of Sin City. Their casino games are all developed by Real Time Gaming, one of the largest software providers in the business. They currently hold a license in the jurisdiction of Costa Rica.
VegasCasinoOnline.eu are part of the Mainstreet Group of casinos. This group has engaged in what we consider to be rogue enforcement of dormancy terms. A complaint we managed in the first half of 2018 highlighted a situation where a player won $18k. It took the operator 6 months to pay out $12k and then the operator voided the remaining $6k because the player had not played in the preceding 6 months.
Support - VegasCasinoOnline.eu Review
Just like a real land-based casino, VegasCasinoOnline.eu places the patron as their priority. Unlike other online casinos, you can get the assistance you need 24 hours a day, 7 days a week, and get it quickly. This is because Vegas Casino Online uses a live chat feature that enables you to get in touch with a representative within a minute. They also offer a toll-free phone for US and Canadian customers, as well as an e-mail address anyone may use.
Security
There is a lot of danger out there on the Internet. VegasCasinoOnline.eu doesn't want you to feel like your personal information is at risk when playing. To completely eliminate any concerns. They have installed 128-bit SSL encryption onto their network, making it impossible for strangers to read your data.
Players deserve to know that they're being given a fair game when playing online. VegasCasinoOnline.eu alleviates most of the worry by using the massively popular platform RTG. They also had global testing company TST verify that the games are genuine. It should be noted that this report is currently not visible to the general public, however.
Trustworthiness
VegasCasinoOnline.eu are part of the Main street Group of casinos. This group has engaged in what we consider to be rogue enforcement of dormancy terms. A complaint we managed in the first half of 2018 highlighted a situation where a player won $18k. It took the operator 6 months to pay out $12k and then the operator voided the remaining $6k because the player had not played in the preceding 6 months.
This is problematic in two ways: i) what incentive does the player have to engage in further play. With the objective being to win more money. When the operator has taken so long to pay out the money they've already won? and ii) this policy creates an active incentive for the operator to slow pay any player who has won a significant amount of money, knowing that if they player fails to play further they will get to void any funds they have not yet paid out after 6 months. The operator refused to address this issue and as such has been moved to Blacklist status.
During our November 2015 review several complaints came to light that did not receive a response from this group of operators. They seem to primarily involve significant payment delays.
During our November 2016 re-review we found a significant number of complaints related to payment delays where the operator refused to enter a discourse with players regarding the situation. This has resulted in them being moved to Not Recommended status until these issues have been resolved.
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I still havent received my funds. The casino emailed me saying my winnings would be coming by the first of the month. Emailed with proof the funds never hit my account and no response. Something has to be done about this site. Highly illegal.
Don’t use this company if you want your money quickly, my withdrawal is still sat in pending status after 5 days and i’m being told it will be another 4 days before it is processed. I’ve never known a company with such slow withdrawal timescales, i’ve closed the account in disgust and won’t be using them again.
This is the best online site to have alot of fun. Games are great with awesome jackpots and cash in your checking only 2 days later! But most of all customer service is just as great! They try to accommodate to your needs every time. Keep up the awesome work!
Great entertainment with excellent customer service. This Casino is the only casino that puts the players first. I Have been enjoying the exciting games for over four years, and It will continue to be my go to place for fun. It is free to play with gold coins or play with sweeps cash for a chance to win cash or gift cards. I recently choose the gift card option with my winnings. The gift card was sent instantly. I was very impressed!
Amazing games, everything works perfectly, just the wins should be more often and bigger, just kidding. Very happy with this casino, keep doing what you doing.
Fun exciting games with huge payouts, and great customer service!!
They have an amazing customer service department. There are times that I lose money but there are times that I win.
I can only reply good things. No problems regarding deposits or cashouts. Support is fast and friendly. I played a lot a few years ago here. Just a good time in this casino
They have got a tremendous client service department. There are times in which We generate losses however solutions in which We win.
I’m able to simply answer back very good things. Absolutely no problems about remains or perhaps cashouts. Assistance can be rapid in addition to friendly. We played out a good deal a few years ago here. Merely the best time within this gambling house
Great casino. rapidly income should be able to invest some time
Everyone loves the following online casino. It’s extremely thrilling to experiment with there. There’s a benefit I just enjoy it … Down payment along with alienation without the need of troubles and also quickly. Thanks
Trying to withdraw but they are not allowing me too, as apparently there is another account with the same details as mine. And I have to prove it’s not me, and that’s impossible. So my 700 that I want to withdraw is now being taken away!!!!!!! Awful awful casino!!! If they have duplicate account then they shouldn’t even allow deposits as it an issue in there side!!! Theives!!!
Not replying to my emails! OMG this has to be the worst customer support I have ever seen! I have been trying to email for a week about a withdrawal I HAVENT received but they have not replied ! Helppp
I won $800- it’s taken almost 4 weeks to get money. Customer service is pointless- they have no phone so only email. Give you the run around. I’ve used spin palace before got my money in 3 days- so waiting this long is annoying. Not to mention they hardly ever have bonuses.
This is such a scam site. It looks to me they don’t have money for payouts, possibly going bankrupt. You have been warned.
Rubbish site avoid much better ones out there can’t stand this scam place.
I know gambling its a risk, but this casino dont even let you have some fun, i spend $1,500 and i didn’t had the chance to have some of it back, please don’t waste your time and money. If i have read this comments before i wouldn’t spend all that money in this casino